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Use of “Contact Us”

●Please be sure to confirm the following points before sending your inquiry e-mail.

We, Sumitomo Electric System Solutions Co., Ltd., take responsibility for managing the personal information provided by you. Such information is used exclusively for the purpose of replying to your inquiry.

If it is judged to be appropriate for our business partner, such as any of our group companies, any of our contract companies, or any of our alliance companies, (hereinafter referred to as a "Group Company, etc.") to provide a response to your inquiry, the personal information that you provide may be forwarded to the appropriate Group Company, etc., and the Group Company, etc. may make a direct reply to your inquiry.

Depending on the content of your inquiry, it may take some time for us to reply. In this regard, we may not be able to accommodate a request, such as a reply by a designated date or a quick response.

No replies will be provided to e-mails about the following subjects. Also, such e-mails will not be transferred to our related in-house department or a Group Company, etc.

  • ・Sales promotion to us, malicious slander, as well as requests for questionnaire or survey response, or contributions.
  • ・Inquiries that are not directly relevant to us.

An individual reply to an opinion or a request will not be made.
Please do not use a part or whole of the reply to your inquiry from Sumitomo Electric System Solutions Co., Ltd. or a Group Company, etc. for other purposes.